Credit Control FAQs

Sometimes I feel embarrassed chasing up debt. What should I do?
How long is too long to allow a customer to pay their debt?
When chasing up debt, what method works best?
How soon do I need to refer to a debt collection agency?
Are debts greater that 6 months old more difficult to collect?
When it comes to terms, what should the process be with new customers?
If a customer requests copies of invoices is it my responsibility to act quickly?
Do I need to perform credit checks?
What is the minimum value debt that JMA Credit Control will collect?
How long does the collection process take?
If you cannot collect my money either via letters or phone calls will it automatically go legal?
How many debts can I submit for collection?
Can JMA list a credit default against a debtor?
At what age can a debt still be collected?
Can I include and recover collection costs from my debtors?
Do I have to pay commission if the debtor pays the debt to me?
When does JMA refund collected funds to me?
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