Are Your Credit Terms Enforceable?


Getting paid can sometimes cause complications for your business yet it’s a critical part of maintaining a positive cashflow. It’s especially easy for small businesses to feel bullied when it comes to getting paid because big businesses are quick to set their terms. Unfortunately, simply sending an invoice that says your client must pay within […]

Are Debt Collection Fees Deductible and How To Make The Debtor Liable


We are often asked the question about whether debt collection fees are deductible and whether the debtor can be legally bound and accountable for any fees that occur. You’ll be happy to know that the simple answer is ‘YES’ but in order for it to be so you, the business, must have clear terms of […]

5 Debt Collection Tips to Recover Outstanding Debt Quickly


Overdue account problems are more unlikely to occur if a business conditions its customers from the outset. If you do not enforce your credit terms, you are asking them to be ignored, or worse you may even been operating on your debtors terms. More than 80% of small business owners’ have experienced cash flow problems […]

The Debt Collection Process & Australian Debt Collection Guidelines

When speaking with our clients the most frequently asked questions we receive is around Australian debt collection guidelines and in particular how debt collection process works. The ACCC in Australia has put together a very thorough guideline for collectors which outlines in detail best practice guidelines for collectors and creditors. We recommend that you use […]

Why Hire Professional Debt Collectors?

  Chances are that if you’re a business operating within Australia in the past 12 months you’ve experienced issues such as outstanding client debt or overdue accounts. In fact in a recent survey they went so far as to say that 80% of small business owners have experienced cash flow problems. It’s likely that this […]

Avoid the Risk of Dealing with Phoenix Companies

A phoenix company is a commercial entity which has emerged from the collapse or insolvency of another. The new company is set-up to trade in the same or similar trading activities as the former, and is able to present the appearance of “business as usual” to its customers. Phoenix companies are 4 times more likely […]

Debt Collection becomes harder for Creditors issuing Statutory Demands

Where a debt collection by a Company, a creditor can issue that debtor company with a statutory demand for payment. This form of demand can be issued in accordance with section 459E of the Corporations Act if the creditor is owed more than $2000. Where a statutory demand has been issued, the debtor company has […]

PPSA and how it impacts on Retention of Title

The Personal Property Securities Act was introduced in January 2012. This act essentially combines approximately 40 previous registers of security interests (for example the ASIC register of company charges) into the 1 single register; the PPSR (Personal Properties Securities Register). On top of all previous registers, the PPSR also includes a further register not previously […]

How to defeat a preference claim from a liquidator.

A key part of a Credit Manager’s role is to get debtors to pay. Once a company enters liquidation, it all too frequently happens that a good Credit Manager’s role is undermined with the issue and receipt of a demand letter from a liquidator demanding that all their hard work is undone – all in […]

What changes does Comprehensive Credit Reporting bring?

The Privacy Act 1988 (the Act), which is the legislation governing consumer credit reporting in Australia, has been amended to introduce comprehensive credit reporting. Comprehensive credit reporting changes the type of consumer credit information that can be collected by credit bureaus and used by credit providers when making a lending decision. This change came into […]