What Does Our Debt Collection Service Cost?

If you have a signed Credit Application or agreement with your debtor that includes terms and conditions that allow you to recover debt collection costs, these can be added to the debt and legally recovered from the debtor.

We do handle one-off debts and our collection fees are structured based on the size of the debt, and the volume of work you provide to us.

No Recovery No Commission Fee

Commission scale

(based on the total debt)

$0 – $1,00025%
$1,001 – $2,00015%
$2001 – $5,00012.5%
$5,001 – $20,0007.5%
Over $20,0005%

No Recovery No Commission Fee

Pay an Annual Subscription of $300

Reduce your commission fees

$0 – $1,00025%
$1,001 – $2,00012.5%
$2001 – $5,00010%
$5,001 – $20,0005%
Over $20,0003.5%

Pay an Annual Subscription of $300

Why choose JMA Credit Control?

Frequently Asked Questions

  • Are debts greater that 6 months old more difficult to collect?
    Yes the longer you leave a debt, the more difficult it becomes to collect and if you leave it this long the Company or business may be insolvent and therefore you will be unable to recover your debt.
  • Do I need to perform credit checks?
    If you provide credit to customers for amounts exceeding $2,000.00, we recommend you do credit checks, or you should at least get 3 trade reference checks and confirm that the ABN and ACN they give you is correct.
  • How long does the collection process take?
    Due to the individual circumstances of each debt, we are unable to quote an accurate recovery time. We try to recover your debt/s without resorting to legal action, but if this step is required and approved by you, it may take 6-8 months before a result can be achieved. Once your debt is lodged for collection, the process starts the same day, and we apply constant pressure. Our clients can quickly obtain up to date information on their accounts via the online client service, 24 hours, 7 days a week.
  • How soon do I need to refer to a debt collection agency?
    The debt should be referred at either 60/90 days based on 30 day terms.
  • When it comes to terms, what should the process be with new customers?
    When you open a new account, it is a good idea to formally notify your new client in writing. Serve notice of your terms and conditions of trade. Explain your settlement terms in clear, direct language and indicate how you will expect the account to be treated.

Customer Success Testimonials

Professional Debt Collection Services in Melbourne

JMA Credit Control is a national debt collection and recovery agency based in Melbourne. We are professional but firm in our approach and always treat your customers with respect. We have over 50+ years of experience in collecting outstanding debt for small and medium sizes businesses throughout Australia and are highly rated.

When you work with JMA Credit Control, you’re working with an Australian owned and operated collection agency. Our team and head quarters are based in Melbourne, with office locations in Sydney and Brisbane too, but we assist businesses nationally. When you work with us you’re putting your business first by safeguarding your critical cash-flow and putting processes in place to minimise cash-flow risks to your business.

We’re experts in helping you to reduce overdue accounts and prevent bad debts. Our services offer a no risk solution to you that allow us to collect debts efficiently and effectively for your business. If you’re looking for the best professional debt collectors, contact us today.